We want to ensure your holiday shopping this year is hassle-free. That's why we're automatically extending our return policies on almost every product to 60 days. There's nothing additional that you have to do!
On top of this, look for items with the Iron Egg icon and you'll also get the lowest price on select products through our comprehensive Price Guarantee service. Best of all, Iron Egg guaranteed products also ship for free!
These exciting services are offered exclusively to Newegg customers from 11/22 to 12/24, so tell your friends and family and start shopping today! Click here for some of our best holiday deals or look through the site for the Iron Egg Guarantee logo for each product that qualifies. We are also offering free shipping on all Office Supply orders when you spend $50.00 or more.
How do I get the extended return policy?
Every qualifying purchase made from 11/22 to 12/24 is automatically extended to 60 days.
Helpful Links:
• Return an item.
• Detailed return policies.
How can I find Iron Egg Guaranteed Products?
Look for the Iron Egg Guarantee logo on the product page throughout the site.
Most promotional and the hottest products are covered.
• Daily Deals
• Shell Shockers
• Product Spotlight
• Computer Hardware
• Black Friday Deals
• Cyber Monday Deals
• We are also offering free shipping on all Office Supply orders when you spend $50.00 or more.
How does the Price Guarantee work?
If you find a lower price on an eligible website for the same product from 11/22 to 12/24, let us know and we'll credit your original payment method for the difference. If we lower our own price, let us know and we'll refund you the difference as well.
To request your refund, please use the following link: Request Price Guarantee
If you have any other questions, please contact our customers service: Contact Customer Service
See below for restrictions and additional rules for the Iron Egg Guarantee.
If you buy an item on www.newegg.ca advertised with the Iron Egg Guarantee icon from November 22, 2010 through December 24, 2010 (Guarantee Period), and then find a lower advertised price on that same item (identical brand and model number) during the Guarantee Period, Newegg will refund you the difference in price subject to the terms below. Offer applies only to the advertised online price of identical items offered for sale by major retailers (each a "Competitor")*. Auction site prices are not eligible for this offer. For purposes of comparing prices, the price is the total advertised price of the item including shipping costs, but Price shall not include discounts from a "Loyalty" or "Membership" program, and Price shall not include shipping discounts from a membership program such as Amazon Prime. In addition, the Price of a Newegg item shall not include sales tax, if any. Competitor's Price must be advertised after you bought your item from Newegg but no later than December 24, 2010. All times herein are Pacific Standard Time.
Exclusions: Iron Egg Guarantee does not apply to (a) items not displaying the Iron Egg Guarantee icon at the time of your purchase, (b) items offered for free, with rebate or coupon, as part of a bundle or financing offer, as a closeout/clearance sale or for sale for less than 6 hours in a day (c) Competitors' items which are out of stock/not available for immediate shipment (d) Competitors' items offered in limited quantities (e) Competitors' items advertised below Newegg's actual cost (f) open box or refurbished items (g) add-on services like extended warranty or installation (h) items subject to MAP pricing and (i) any Competitor's Price resulting from typographical error.
Limitations: Only one Iron Egg Guarantee refund per item per customer.
* Major Retailers include: amazon.ca, bestbuy.ca, costco.ca, dell.ca, futureshop.ca, ncix.ca, sears.ca, thesource.ca, tigerdirect.ca, and walmart.ca
Newegg reserves the right to modify or discontinue the Iron Egg Guarantee at any time without notice, but will honor any eligible guarantee refund request on an item purchased from Newegg prior to the date the guarantee is discontinued.