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No Hassle Claims Process
A customer service representative will help you through the repair or replacement process. Repairs will be performed at our repair center (no shipping fees apply) or on-site for larger products. Replacements will be issued via email in the form of a Newegg.com eGift card.
and select a plan
to file a claim
your claim online
within 5 days*
The Support You Want, When You Want It
With over 20 years of experience, AIG is a leading provider in warranty administration services, service programs, customer service support, and claims processing. Our US based customer service centers are available around the clock and dedicated to resolving claims quickly.
• Presently servicing over 75 million active contracts
• Serving customers in more than 130 countries
• A+ rated by the Better Business Bureau
• For more information visit www.aig.com
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*Limitations and exclusions apply. Subject to detailed terms and conditions. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. For additional information, please visit our website at www.aig.com